✉️ Contact us

We are delighted to welcome you to the contact page of our online esoteric store Soeurs . Do you have any questions about our lithotherapy products, our divinatory oracles and tarots, or our energy purification practices?

👯‍♀️ Our dedicated team is available to offer you personalized advice and help you find the spiritual tools that suit you.

We believe in caring support for all those who wish to flourish spiritually ✨

FAQ

What payment methods are accepted?

We accept credit card and PayPal payments. You can find more details about our payment options at checkout.

When will I receive my order?

Delivery times vary depending on your location and the delivery method chosen. Allow approximately 48h to 72h via colissimo and 3d to 4d via Mondial Relay. You will be able to consult the delivery estimates for each carrier during the ordering process. Once your order has been shipped, you will also receive a tracking number to follow the progress of your package.

Can I change or cancel my order once it has been placed?

We do our best to process and ship your orders quickly. If you need to change or cancel an order, please contact us via the chatBox on the website, or the contact form as soon as possible . We will do our best to help you, but please note that this will depend on the processing status of your order.

What if my product arrives damaged or defective?

If you receive a damaged product, we encourage you to refuse delivery and notify us immediately.

If a product is defective, please do not hesitate to contact us immediately via our contact form.
We will be there to support you and guide you through the steps to return or replace your item, to ensure you have a smooth and satisfying shopping experience. 🌿