Terms of Sales


The products offered for sale are presented and detailed with the greatest possible precision, including their main technical characteristics. In an ongoing effort to improve the description of the offer, SOEURS may modify or add characteristics to the descriptions of the products. SOEURS also reserves the right to modify the product range at any time.

The products are described and presented with the greatest possible accuracy. However, in the event of errors or omissions in the presentation, the responsibility of the seller cannot be engaged as a result.


The prices of the products are indicated in euros and include VAT. These prices are firm and definitive during their period of validity, as indicated on the site. The selling prices of the products indicated on the Site do not include shipping costs. The shipping costs, invoiced in addition, are indicated before the final validation of the order, except in the case of free shipping costs, expressly mentioned when ordering. SOEURS reserves the right to modify its prices at any time. The current price is the one displayed on the Site at the time of validation of the order on the Site by the Customer.


3.1 Procedure

Orders are made by Internet, from the site www.boutiqe-ésotérique.fr. The online sale of the products presented on the site is reserved for private customers. To place an order, the Customer must be at least 18 years old and have the legal capacity to place an order on the site.

A detailed description of the products is available for individual viewing of each of them on the site. To order the desired product(s), the customer must enter the product sheet of the items he wishes to buy by clicking on the photo and choose the desired quantity. Then the customer must click on "add to cart". The choices will automatically be added to the cart. At any time, the customer can check the contents of his basket by clicking on the top right of the basket icon.

Once ordered the desired products, the customer must click on "order" in the summary of his order and proceed to secure payment.

The Customer must ensure the accuracy of the contact details he provides, and correct any input errors before validating the order. SŒURS cannot be held responsible for any failure to deliver due to errors in entering information by the Customer. It is therefore up to the Customer to check, at the time of the order, the nature, number, size and price of the items chosen. SOEURS submits these general conditions of sale to the Customer for approval, prior to placing the order.

3.2 Acceptance of the order

SOEURS reserves the right to accept orders made over the Internet via its website within the limits of available stocks and in accordance with these conditions. Conversely, SOEURS reserves the right to refuse an order, in particular in the event of: impossibility of implementing the method of payment retained for the payment of the order, in the event of orders not corresponding in terms of content or frequency to the needs of an individual, or in the event of an abnormal request or in bad faith.

3.3 Order Confirmation

The customer will receive by email a confirmation of his order after payment to specify that it has been registered and taken into account by SOEURS. Any validated purchase order constitutes a final acceptance of the contract. At the end of the withdrawal period set out in article 11, the order becomes firm and definitive.


The availability of products in stock is mentioned on the online product sheets. Some items are only stocked in limited quantities. In the event of a temporary out of stock, SOEURS undertakes to inform you by email as soon as possible. SOEURS will communicate to the buyer the lead times necessary to obtain the desired product or will offer a replacement product of equivalent value. If a product is out of stock without a specific restocking period, SOEURS will offer you a refund for the product ordered via the payment method used when ordering.